Following our Ichinenzaka store in Kyoto, YOKAI JAPAN has opened its second Kyoto location in Sanjo.

Sanjo is a lively district where historic buildings and traditional alleyways still remain, while distinctive shops and new culture continue to gather.
Here, the charm of Kyoto, passed down since ancient times, naturally overlaps with a modern, contemporary sensibility.

At the Sanjo store, we offer fragrances inspired by the scenery, seasons, and culture found across Japan. An extension of your walk through the city — a moment where you encounter the many faces of Japan through scent.
That is the experience we invite you to enjoy at our Sanjo store.

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Address

〒604-8036
21-1 Ishibashi-cho, Sanjodori Teramachi Higashi-iru, Nakagyo-ku, Kyoto-shi, Kyoto, Japan

https://maps.app.goo.gl/EmStQTo4xTPeNL298

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■ Seller

TAIMATSU Co., Ltd.

■ Chief Operating Officer

Wang Weihan (Allen Wang)

■ Address

〒104-0053
22F, Harumi Triton Square Office Tower X, 1-8-10 Harumi, Chuo-ku, Tokyo, Japan

■ Phone

03-6824-5391 (Reception hours: Monday–Friday, 9:00–18:00, excluding weekends and public holidays)

■ Email‍

help@yokaijapan.jp

■ Website‍

https://www.tai-matsu.jp

■ Selling Price

Please refer to the product page for each item.

■ Additional Charges (Other than Product Price)

・Consumption tax is included in the displayed prices.

・Shipping fees are calculated and displayed at checkout based on delivery address and order details. Free shipping may apply to certain regions or orders.

・Deliveries to remote islands or remote areas may incur additional charges. Any such charges will be communicated before order confirmation.

■ Delivery Timing

Orders are typically shipped within 1–3 business days after order confirmation.

Standard delivery within Japan takes approximately 2–5 business days after shipment, depending on the prefecture.

A tracking number will be sent by email once the order has been shipped.

■ Delivery Method

Arranged by us and shipped via major domestic courier services in Japan.

■ Payment Methods and Timing

Credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, PayPal

Payment is processed at the time of order confirmation.

■ Returns, Exchanges & Refunds

[Unopened Products (Customer’s Convenience)]

・Returns are accepted within 14 days of delivery, limited to unopened, unused products with all protective seals intact.

・A return shipping fee of ¥600 will be deducted from the refund (return shipping is the customer’s responsibility).

・Returns based on scent preference (scent profile, longevity, or strength) are not accepted.

[Opened or Used Products]

・Opened or used products, or products with seals, tags, or protective film removed, cannot be returned, except in cases of product defects or shipping damage.

[Defective, Damaged, Incorrect, or Undelivered Items]

・For manufacturing defects, we offer a full refund or a replacement at no cost.

・Shipping damage must be reported within 7 days of delivery.

・Incorrect or missing items must be reported within 14 days of delivery.

・Return shipping costs for the above cases are borne by us.

・When contacting us, please prepare photos of the product and packaging, along with your order number.

[How to Request a Return]

Please contact help@yokaijapan.jp or use our inquiry form, providing your order number and reason for return. We will send return instructions within 1 business day.

[Cancellations]

・Orders canceled before shipment are free of charge. No cancellation fee applies.

・Orders cannot be canceled after shipment. For returns after delivery, please refer to “Returns, Exchanges & Refunds” above.

■ Notice Regarding Product Expression and Quality

All products are handmade by craftsmen. Variations in size, texture, and finish are characteristics of the product and do not constitute defects.

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Following our first store on Tanuki-dori in Asakusa, our second location opens on Ichinenzaka in Kyoto.

Ichinenzaka is one of the most historic areas of Higashiyama, Kyoto. Its stone-paved slopes and rows of traditional Kyoto townhouses connect to some of the city's most iconic sights, including Ninenzaka, Sannenzaka, Kodai-ji Temple, and Kiyomizu-dera Temple.

While crowds pass through the main streets, stepping into the side alleys reveals a quiet stillness — a place where history meets the present, and the everyday sits alongside the extraordinary. It is an atmosphere unique to Kyoto.

Through fragrance, we invite you to experience the quiet air you feel while walking the streets of Kyoto, and the lingering trace of culture that this ancient capital has accumulated over time.

Going forward, starting from Asakusa and Kyoto, YOKAI JAPAN will continue to share the presence — the "kehai" — that lives within each region of Japan, through fragrances inspired by the scenery, history, and culture found across the country, both in Japan and abroad.

Looking beyond the fragrance itself to the spaces and places where it is experienced, we aim to create opportunities for visitors to feel a closer connection to Japanese culture and the scenery of each place they encounter.

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Address

〒605-0826
Kyoto Prefecture, Kyoto City, Higashiyama-ku, Masuya-cho 362-5, Ichinenzaka

https://maps.app.goo.gl/ZW5Y25yMjPCZUcTk9

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YOKAI PERFUME Return and Shipping Policy (Japan Domestic)

SHIPPING POLICY

1. Shipping Coverage

All orders are shipped domestically within Japan only. International shipping is not available at this time.

2. Shipping Costs

Shipping costs will be calculated and displayed at checkout based on delivery destination and order details. Free shipping may apply to certain orders or regions; details will be confirmed at the time of purchase.

3. Processing and Delivery Timeline

Orders are typically processed and shipped within 1-3 business days after purchase confirmation. Standard delivery time within Japan is approximately 2-5 business days depending on destination prefecture.

4. Shipping Method

All shipments are handled by major courier services operating in Japan. You will receive tracking information via email once your order has been dispatched.

5. Shipping Delays and Issues

In case of any shortage, delay, or other shipping-related issues, you will be informed promptly. For urgent inquiries regarding your order, please contact us at help@yokaijapan.jp or via our contact form.

6. Remote and Isolated Areas

Shipment to remote islands or rural areas may require additional time or fees. We will notify you of any additional costs before confirming your order.

7. Delivery Refusal

In cases where delivery is refused or the customer is unable to receive the shipment, the customer may be liable for both the initial shipping cost and return shipping cost.

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RETURN AND REFUND POLICY

1. Return Eligibility - Unopened Products (Change of Mind)

Customers may return unopened and unused products within 14 days of delivery. To qualify for return:

- The product must remain in its original, sealed condition with all protective seals intact

- Original packaging must be undamaged and complete

- The product must show no visible signs of use or handling

- A return shipping fee of ¥600 will be deducted from the refund amount (customer responsible for return shipping)

This return period applies only to returns initiated by the customer due to personal reasons (e.g., change of mind) and is offered voluntarily by YOKAI PERFUME beyond the minimum requirements of Japanese law.

2. Opened or Used Products

Products that have been opened, used, or show any signs of use cannot be returned. This includes:

- Products with broken or damaged seals

- Products with tags or protective films removed

- Products showing evidence of use or handling

- Products no longer in mint condition

These products are ineligible for return except in cases of product defect or damage caused during shipping.

3. Defective Products

If you receive a product with manufacturing defects, you may request either a full refund or replacement at no additional cost. Manufacturing defects include:

- Defects causing product leakage or spillage

- Atomizer or bottle malfunction

- Broken or missing components

- Product contents that materially differ from the ordered product

Note: Fragrance preferences (scent profile, longevity, scent strength) do not constitute product defects. Returns based solely on fragrance preferences cannot be accepted.

4. Damage During Shipping

If your product arrives damaged during shipment, contact us within 7 days of delivery. You must provide:

- Photos of the damaged product

- Photos of the damaged packaging

- Your order number

Upon verification of shipping damage, we will provide either a replacement or full refund at no additional cost. Please retain the original packaging until the claim is fully resolved.

5. Incorrect Product or Missing Items

If you receive a product different from your order or if items are missing, contact us within 14 days of delivery. You must provide:

- Photos of the received product and packaging

- Your order number and details of the discrepancy

We will arrange either a replacement with the correct product or a full refund (including return shipping costs) at no additional charge to you.

6. Non-Arrival of Products

If your ordered product does not arrive within the expected delivery window, contact us as soon as possible. We will:

- Investigate the shipment status with the courier

- Determine if the package is lost or delayed

- Arrange either a replacement or full refund at no cost to you if the package is confirmed lost

7. How to Request a Return

To initiate a return:

1. Contact us at help@yokaijapan.jp or through our contact form on the website, providing your order number and reason for return

2. We will respond within 1 business day with return instructions

3. You will receive the return address and any applicable deduction amounts

4. Ship the product back using the provided address

5. Upon receipt and verification, your refund will be processed

8. Refund Processing

- Refunds are credited to your original payment method

- Refunds typically appear within 7 business days after approval and receipt of the returned item

- The refund amount will reflect any applicable deductions (e.g., return shipping fee for unopened returns)

9. Return Shipping Responsibility

- For returns due to personal reasons (unopened products only): Customer is responsible for return shipping costs

- For returns due to defects, wrong items, or non-arrival: YOKAI PERFUME covers all return shipping costs

10. Cancellations

- Orders canceled before shipment are free of charge. No cancellation fee applies.

- Orders cannot be canceled after shipment. For returns after delivery, please refer to Section 1 and Section 7 above.

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PAYMENT AND REFUNDS

1. Accepted Payment Methods

We accept the following payment methods at checkout:

- Credit Cards (Visa, Mastercard, American Express)

- Digital Wallets (Apple Pay, Google Pay)

- PayPal

- Other methods as available at checkout

2. Payment Timing

Payment is processed at the time of order placement. Your order will not be processed until payment is confirmed.

3. Pricing and Taxes

All prices displayed on our website are in Japanese Yen (JPY) and include consumption tax (消費税) applicable to sales within Japan, as required by Japanese law.

4. Price Transparency

The final total, including any applicable shipping costs and taxes, will be confirmed on the checkout page before you complete your purchase.

PRODUCT CARE AND STORAGE

1. Storage Recommendations

To maintain optimal fragrance quality:

- Store in a cool, dry location away from direct sunlight

- Avoid high temperature and humid environments

- Keep the bottle cap tightly sealed when not in use

- Store in a location inaccessible to children

- Do not expose to temperature fluctuations or extreme conditions

2. Shelf Life and Use Period

Although Japanese pharmaceutical regulations (薬機法) do not require expiration dates on fragrances, we recommend using YOKAI PERFUME products within 3 years of purchase for the best fragrance experience.

CUSTOMER SUPPORT

1. Contact Methods

For any questions, concerns, or issues regarding your order:

- Email: help@yokaijapan.jp

- Response Commitment: We aim to respond within 1 business day

2. Support Availability

Customer support is available:

- Monday through Friday

- 9:00 AM to 6:00 PM Japan Standard Time (JST)

- Excluding Japanese national holidays

Inquiries received outside these hours will be responded to on the next business day.

3. Language Support

Support is provided in Japanese and English.

LEGAL COMPLIANCE AND IMPORTANT NOTES

1. Application of Policy

This Return and Shipping Policy is governed by and complies with:

- The Act on Specified Commercial Transactions (特定商取引法)

- The Consumer Contract Act (消費者契約法)

- The Pharmaceutical and Medical Device Act (薬機法) as applicable to cosmetics

2. Consumer Rights

Customers purchasing within Japan retain all rights guaranteed under Japanese consumer protection laws. No provision of this policy shall waive or diminish statutory consumer protection rights.

3. Policy Acceptance

By making a purchase from YOKAI PERFUME, you acknowledge that you have read, understood, and agree to be bound by this Return and Shipping Policy.

4. Policy Modifications

YOKAI PERFUME reserves the right to modify this policy at any time. Changes will be posted on our website. Continued use of our services following policy changes constitutes your acceptance of the updated terms.

5. Dispute Resolution

For any disputes or unresolved issues:

1. We encourage customers to contact us directly to resolve matters

2. Both parties will work in good faith toward resolution

3. If necessary, disputes will be resolved in accordance with applicable Japanese law

6. Company Information

YOKAI PERFUME is operated by TAIMATSU株式会社

For inquiries regarding company details or legal matters, please contact us through the methods listed in Section 5.

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Last Updated: September 2026

For the most current version of this policy, please visit our website.

This policy applies to all purchases of YOKAI PERFUME products made through our website.

[Important Notice] Regarding Counterfeit and Copycat Websites Impersonating Our Company

We have confirmed the existence of "copycat sites" and "fake sites" that use or imitate the content of our official website (design, text, and images) without authorization. These sites have no affiliation with our company whatsoever. If you use a copycat site, you may suffer serious harm, such as ordered products never arriving, or your credit card and personal information being fraudulently obtained. Please exercise the utmost caution. Please also note that we cannot accept any responsibility for damages arising from transactions with sites unaffiliated with our company.

When shopping, please carefully check the URL shown in your browser's address bar and confirm that you are on our official website before proceeding.

TAIMATSU Co., Ltd.
https://www.tai-matsu.jp/
MUSASHI JAPAN
https://www.musashihamono.com/
YOKAI JAPAN
https://yokaijapan.jp
FUJI JAPAN
https://fujijapan.jp/
ITTO
https://ittojapan.com/
SAMURAI TAX
https://samurai-tax.com

We continuously monitor for unauthorized reproduction, copyright infringement, and impersonation, and we will respond firmly to malicious cases, including pursuing legal action. If you come across a suspicious site that closely resembles our official site, we would be grateful if you would let us know through our contact form.

We remain committed to strengthening these measures so that our customers can shop with confidence and peace of mind. We sincerely thank you for your continued support of TAIMATSU Co., Ltd.

TAIMATSU Co., Ltd.